1. Returns & Refunds Overview
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund under the conditions outlined below.
2. Return Eligibility
To qualify for a return:
Items must be unused, unworn, and in their original packaging.
You must request a return within 7days of receiving your order.Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items:
Final sale items or limited-edition releases.
Worn, damaged, or altered products.
3. How to Request a Return
Contact us at Societykesnes@gmail.com with your order number and reason for return.
Wait for our confirmation and return instructions.
Ship the item back to the provided address (return shipping costs are the customer’s responsibility, unless the item is defective or incorrect).
4. Refund Process
Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 15 business days.
Shipping fees are non-refundable unless the return is due to our mistake (e.g., wrong item sent).
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for a different size or model, contact us at Societykesnes@gmail.com.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check with your bank or payment provider, as processing times vary.
If the issue persists, contact us at Societykesnes@gmail.com
7. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Please review it periodically for changes.
For any questions or assistance, contact us at Societykesnes@gmail.com
